The Moroccan Retirement Fund (CMR) obtains in November 2015, the ISO 9001:2008 certification for all its pension management activities and services on behalf of third parties. This certification includes both the headquarters and regional delegations.
By taking the decision to opt for the ISO 9001standard, dedicated to quality management, the C MR thus seeks to register services and benefits provided to its affiliates, beneficiaries and partners within the framework of an overall performance objective, which constantly stresses Quality among the priorities of management and the Fund's staff.
Such certification, which coincides with the celebration of the 85th anniversary of the CMR, reflects the commitment of all the CMR staff to be part of a continuous improvement approach for services provided, and make the Quality Management System (QMS) a lever to achieve the objectives of the Fund and satisfy its customers and partners.
This challenge was crowned by ISO 9001: 2008 certification, issued by the “BUREAU VERITAS” accredited by COFRAC (French Accreditation Committee).
Created, March 2nd 1930, the (CMR) is a public, non-profit making body. It has legal personality and financial autonomy. Its mission is to work in the field of social protection and in particular on its part relating to retirement Benefits. The Fund also offers in this context, additional services for the population for which it provides coverage.
• Administrative management of pension plans and benefits for third parties;
• The financial management of pension reserves of pension plans;
•The implementation of actuarial and prospective surveys on managed systems.